Frequently Asked Questions

Gift Voucher Questions

Do I need to bring my voucher with me on the day?

Yes you will need to bring your voucher with you on the day. Failure to produce a valid voucher on the day of your experience means that full payment will be required to cover the cost of the jump before you will be allowed to proceed with registration. This payment will be refunded on receipt of a valid voucher in the post alongside a completed deposit refund form within 28 days of your jump date.


I've lost my voucher and I'm booked in, can I still jump?

No - you will need to contact the company who issued your voucher for a replacement or get them to contact us in writing to state that you can go ahead with your jump. 

Reason - we need your voucher to recieve payment from the voucher company you bought it from.   


My voucher has expired can I still book in?

Strictly speaking no, however different voucher companies have different policies on this. If you live in an area we don't visit often or you know a specific date that you would like to book in for then we maybe able to help. Please include details of where you purchased the voucher and your voucher number info@ukbungee.co.uk 07000 286433